Domain DNS File Help!

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  theanimalfam · Member · May 25, 2020 at 5:00 pm

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  I really need some help figuring out how to set up my DNS files. I messaged customer support last week, but I still haven’t heard back. I am trying to get to the part of the forum where I can enter the TXT record to the DNS configuration in my DNS settings, but I can’t get past the “Points to” box first! Please help me as I need to get this done so that I can publish my website! HELP!

  The blog I need help with is: (visible only to logged in users)

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  mrsnlchauhan · Member · May 25, 2020 at 5:30 pm

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  Hi @helpingshelteranimalsbaca,

  This post has been tagged for staff’s attention. Rest assured they will reach out to you with help.

  Best :)
  Sunil Chauhan

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  supernovia · Staff · May 25, 2020 at 10:47 pm

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  Hi @helpingshelteranimalsbaca, thanks for helping others while waiting.

  Can you let us know what record you’re trying to add? Usually with a TXT record, you’ll just have a name setting and then the text, without a “points to” option.

  Also, are you adding that here?
  https://wordpress.com/domains/manage/helpingshelteranimals.com/dns/helpingshelteranimals.com