domain down

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  spiketang · Member · Aug 13, 2014 at 9:01 am

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  dear sir

  i have told by some of my readers that http://www.mountainfolkcraft.com has recently been down a lot for a long period time.

  please can you help me to resolve this problem?

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Aug 13, 2014 at 9:52 pm

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  Hi there!

  I just visited http://mountainfolkcraft.com/ and your site came up. Can you tell me what exactly your readers are seeing when they try to view your site?

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  spiketang · Member · Aug 14, 2014 at 4:41 am

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  it says, “由於找不到伺服器 因此 safari 無法開啟網頁”
  “Safari can’t open the page because it can’t find the server”

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  spiketang · Member · Aug 14, 2014 at 5:57 am

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  if i check with
  http://www.isitdownrightnow.com/mountiainfolkcraft.com.html
  it is down.

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  shawnajroberts · Member · Aug 14, 2014 at 6:50 pm

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  Hi there!

  Thanks for that information. Are you by any chance in China? It sounds like you may be behind the Chinese firewall. We sometimes see connection issues from users based in China.

  I checked downforeveryoneorjustme.com and it sees your site as up:

  http://www.downforeveryoneorjustme.com/mountainfolkcraft.com

  I’m not sure why isitdownrightnow.com thinks your site is down. I’m not seeing any issues accessing your site.

  You said you have other readers having the same issue. Do you know where they’re located?

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  spiketang · Member · Aug 15, 2014 at 1:23 am

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  i am in hong kong and the readers are also in hong kong.

  i believe we have dont have the “chinese firewall” (yet…).

  when i was on holiday in china, i could access the site but all the photos have been removed.

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  spiketang · Member · Aug 15, 2014 at 1:23 am

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  i am in hong kong and the readers are also in hong kong.

  i believe we have dont have the “chinese firewall” (yet…).

  when i was on holiday in china, i could access the site but all the photos have been removed.

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  shawnajroberts · Member · Aug 15, 2014 at 10:56 pm

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  Thanks for the info. I just checked blockedinchina.net and you don’t seem to be blocked by the firewall. You’re still having trouble?

  Can you try clearing your cache and cookies? And make sure you’re browser is up to date?

  http://browsehappy.com/

  Do you have any extensions running?

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  spiketang · Member · Aug 18, 2014 at 4:34 am

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  just been confirmed that they were using ipad. they think its not a problem with cache and cookies. they are experiencing the server down but could access after a couple of hours.

  does wordpress keep a log for the servers?

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  jeremeylduvall · Member · Aug 19, 2014 at 8:29 pm

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  Hi there,

  This could have been a blocking of some sort. I’m not aware of any server issues that would have caused your site to go down. For now, it looks like this is resolved as your site (mountainfolkcraft.com) is loading correctly on my desktop and iPad. However, if you continue to have trouble, please let me know!