Domain Edit button inoperative / does nothing

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  krisbackenstose · Member · Oct 28, 2014 at 12:16 am

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  I am trying to change the name server for a domain my client recently purchased through wordpress.com.

  Here are the steps I am following:

  1. goto wordpress.com and login

  2. Click on My Sites

  3. Click on Upgrades

  4. Click on My Domains

  5. Click Edit button on effected domain.

  Result: Nothing happens.

  Note: the Blog URL below is not the correct URL because I cannot select the correct URL nor am I given a fill in field.

  The blog I need help with is: (visible only to logged in users)

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  lastnode · Member · Oct 28, 2014 at 2:28 am

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  Hi! I’m tagging this thread for staff to have a look, but while they get to it, could you also please try this from another web browser? Sometimes browser/cache bugs can cause glitches like this.

  Also, does the correct site/URL show up here for you when you are logged into WordPress.com?

  https://wordpress.com/sites/

  If not, are you sure you are logged into the correct WordPress.com account? If you have more than one account, sometimes you can be logged into the wrong one. It happens to all of us at some point! :)

  If you try all these solutions and the problem persists, please subscribe to this thread via the sidebar link or the checkbox below the reply box, as this will make sure you are notified when a staff member responds to this thread.

  Good luck!

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  krisbackenstose · Member · Oct 28, 2014 at 2:33 am

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  It started working after I came back an hour later. I think you are right it may have been a multiple account issue.

  thanks

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  lastnode · Member · Oct 28, 2014 at 2:36 am

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  You’re welcome! Glad it worked out. :)