Domain email addresses

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  safehavenadmin · Member · Jun 27, 2016 at 2:41 pm

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  I puchased 4 email addresses when I registered the domain and got my premium set up. Now I can not access any of them it keeps telling me to ask the site administrator. but I am the site administrator. Help?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jun 28, 2016 at 2:17 am

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  Hi @safehavenadmin, we’ll have that fixed for you shortly.

  By the way, did you know you can contact support directly because you have upgrades?
  https://wordpress.com/help/contact

  You’re welcome in the community forums, of course, but you can usually get help much faster if you’ll reach out to us privately. If https://wordpress.com/help/contact isn’t sending you to private support, please let us know. Cheers!

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  supernovia · Staff · Jun 28, 2016 at 7:35 pm

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  Hi again @safehavenadmin, just to follow up, this case is a bit more complicated than I initially noticed, but we are working with Google on it to see what we can do for you. We’ll follow up once we have more information.

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  chrisrudzki · Member · Jul 6, 2016 at 12:57 am

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  I’ve reached out to you privately. Let’s continue on that new email thread.