Domain Error

• 

  webnebber · Member · Jan 3, 2014 at 8:21 pm

  • Copy link
  • Add topic to favorites

  I am trying to register a domain for “quotesofthemoment.wordpress.com” and I want the domain to be “thequoteofthemoment.com” however, when I have tried to complete the domain purchase I get this error “error validation domain credit”

  What am I doing wrong?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jan 4, 2014 at 5:26 pm

  • Copy link

  At what step in the registration process do you get that message? Can you show me a screenshot of what you are seeing?

  Here are some screenshot instructions if you are not familiar with the process:

  Take a Screenshot

  I find http://snag.gy/ to be very useful for sharing screenshots. You can also upload the screenshot to your site’s media library. I will be able to see it there.

• 

  webnebber · Member · Jan 5, 2014 at 4:18 pm

  • Copy link

  Hi,

  I’ve attached a screen shot of the issue to my library of my site. The path where I get the message is as follows:

  Store>Domains>Register or Map a Domain>Enter Domain “thequoteofthemoment.com”>Register Now>Fill in Info>screenshot of next screen with error message at top.

  Even after I enter credit card info (which I think I shouldn’t have to because I am a premium user), I get the error message again.

  Thanks for your help!

• 

  staff-ozmodiar · Staff · Jan 6, 2014 at 8:08 pm

  • Copy link

  Okay, I’ve done a few things. Can you give it one more try?

• 

  webnebber · Member · Jan 6, 2014 at 8:41 pm

  • Copy link

  Thanks for looking into this, but I am still getting the error message.

  Is there anyway you can just apply the domain registry through your system somehow?

• 

  staff-ozmodiar · Staff · Jan 7, 2014 at 6:45 pm

  • Copy link

  I’m going to send you an email to the address you have registered with WordPress.com. Let me know if you don’t get it.

• 

  webnebber · Member · Jan 7, 2014 at 7:25 pm

  • Copy link

  Thanks! I got the e-mail, and followed the instructions.

  What you did worked perfectly.

  Thanks for the help.

• 

  staff-ozmodiar · Staff · Jan 7, 2014 at 9:46 pm

  • Copy link

  Great to hear.

  Sorry for the trouble.