Domain error
-
Hi;
I want to buy a new domain for my blog. Its $18. But i couldnt buy. I take this error; The transaction was declined. Please contact your card issuer as they may have blocked the transaction for anti-fraud purposes. Alternatively, try another card. hatası wordpress. Why? Could you help to me?The blog I need help with is: (visible only to logged in users)
-
Hello there,
Me thinks you should contact your card issuer to find out why the transaction was declined. =) -
-
Hello again,
I ran across this thread that is similar to your situation:https://en.forums.wordpress.com/topic/credit-card-failure-while-purchasing-domain?replies=2
I am a volunteer in the forum so I can’t check your account. Please try the transaction again. If it doesn’t work, I’ll be happy to tag this thread for staff attention.
-
Its still same, doesnt work and same error. Could you tag this thread for the staff attention?
-
No problem. Please subscribe to this thread so you will know when they assist you.
Staff is backlogged so please be patient while waiting.
Cheers!
-
-
-
-
-
-
Maybe it is about WordPress system. Because i talked with my bank, and they said your bank account is correct.
-
I’m not seeing any failed transactions on our end, so unfortunately I don’t have an error code to refer to.
Where is your bank located? It’s possible that we do not support payment from your country, as we rely on PayPal for all of our transactions. Here’s a list of supported countries:
https://www.paypal.com/webapps/mpp/country-worldwide
If that’s not the issue, please try your purchase again, ensuring that all of your information is correct and the card has not expired. If it still isn’t working, please let me know.
-
-
Let me know which blog you’re trying to purchase the domain upgrade for, and I can send you an email with a manual payment link. Once that’s been paid, I can then credit your account so you can complete the domain registration process.
I should note, it’s possible the manual payment may not work either, but it’s worth a shot.
-
-
I’ve sent you an email with a manual payment request. Please check for that email and see if it works for you.
-
-
It sounds like there’s an issue with your form of payment, then. I’m very sorry, but you’ll need to choose a different form of payment, or alternately add funds to a PayPal account and use that directly.
-
- The topic ‘Domain error’ is closed to new replies.