Domain expiration

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  concordiacosmetic · Member · Sep 18, 2015 at 7:33 pm

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  We are currently having an issue with domain expiration, we got the message that leads us to payment page, tried to pay for it via card, but it didn’t allow, tried this few days in a row with different cards and still nothing. The domain will be shut down on 19.09 and we have no idea what to do.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Sep 20, 2015 at 8:54 pm

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  The issue is that the WordPress.com user account that you are posting from is not the owner of the upgrade.

  So you must have ended up with a second WordPress.com account at some point. You will need to log into the other account in order to renew.