Domain Expiration

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  timmcdonaldonline · Member · Jan 17, 2017 at 7:37 am

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  Hello!

  A custom domain I purchased through WordPress expired on 25 October 2016, and I’d like to re-activate it/purchase it if possible?

  I know there is only a certain amount of time before a lapsed domain becomes publicly available, but I am hoping I still have time to re-register my domain before this occurs.

  The domain in question is ‘www.thetimmcdonald.com’

  Thanks in advance
  Tim

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jan 17, 2017 at 7:51 am

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  Hey there,

  I checked with our registrar and thetimmcdonald.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

  Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
  the risk of someone else jumping in front of you to purchase the domain before you get the chance.

  Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

  I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

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  timmcdonaldonline · Member · Jan 17, 2017 at 8:11 am

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  Thanks for getting back to me!

  I would like to proceed with paying the late renewal fee and standard domain renewal fee to reclaim the domain name.

  If you could let me know how to proceed that would be great!

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  staff-doublebassd · Staff · Jan 17, 2017 at 8:21 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore thetimmcdonald.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  timmcdonaldonline · Member · Jan 17, 2017 at 10:30 pm

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  Thank you, that would be much appreciated!

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  staff-doublebassd · Staff · Jan 17, 2017 at 11:04 pm

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  You’re very welcome! I’ll keep you updated once I receive a reply.

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  staff-doublebassd · Staff · Jan 18, 2017 at 11:26 pm

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  Good news! I have retrieved your domain thetimmcdonald.com back from our registry partner and was able to restore it under your account again. So, you should be all set!

  I have sent a manual payment for the fee and subscriptions. Please let me know if you have any questions. Thanks!

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  timmcdonaldonline · Member · Jan 19, 2017 at 2:24 pm

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  Fantastic! Thank you for all your help, much appreciated!

  I have put through the manual payment successfully.

  Thanks again!

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  staff-zinnia · Staff · Jan 20, 2017 at 4:48 pm

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  Perfect! Take care :) We will be available to help with any future trouble you encounter.