Domain Expiration

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  emabrunton · Member · Mar 3, 2022 at 11:06 am

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  I lost access to my personal email to log into wordpress (temporarily – I have access now) so could not renew my domain as the card had expired (now added as a payment method). My business email is linked to this domain (that has now expired) and is over the grace period and I cannot renew it. It’s not in my purchases to renew and cannot find where to sort this out.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Mar 3, 2022 at 5:38 pm

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  Hi @emabrunton,

  To restore the domain to your account, please follow the manual payment link that I’ve sent to the email address associated with your WordPress.com.

  Just let me know once that’s completed.

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  emabrunton · Member · Mar 3, 2022 at 5:47 pm

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  Hi there I have done it. Thank you so much for your help!!!!

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  staff-sheva · Staff · Mar 3, 2022 at 5:51 pm

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  Perfect, your hashtag-digital.com domain has been restored and you should be all set.

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  emabrunton · Member · Mar 3, 2022 at 5:52 pm

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  Perfect! Thanks again