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Forums / Domain Expiration

Domain Expiration

  • Unknown's avatar
    lovereneehannah · Member · Oct 10, 2022 at 7:54 pm
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    Hello! I had my account linked to a now expired school email address and did not get notified my domain expired. Is there any way to recover it and set up automatic updates? Thank you!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    supernovia · Staff · Oct 10, 2022 at 10:08 pm
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    Hi! The domain expired quite a while ago and was returned to the registrar, but I can see it’s still in redemption mode:
    https://wordpress.com/support/domains/domain-expiration/#redemption-period

    The registrar charges an $80 fee to retrieve it at this point, in addition to the regular renewal fee. I can set that up now, but it’ll go to this email address:
    https://wordpress.com/me/account

    So if that is the wrong address, can you update it, confirm the change by email, then update us again here so we can create the invoice for you?

    Or if you prefer, you can just let that process continue. The redemption period usually takes several weeks. If another buyer wants the domain for any reason, they may be able to purchase it.

    Let us know what you’d like to do.

  • Unknown's avatar
    lovereneehannah · Member · Oct 10, 2022 at 11:05 pm
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    Hi there! I’d like to redeem the domain please. Thank you!

  • Unknown's avatar
    staff-ozmodiar · Staff · Oct 11, 2022 at 1:40 am
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    Can you confirm that your current email address is the one listed here:

    https://wordpress.com/me/account

    Thanks!

  • Unknown's avatar
    lovereneehannah · Member · Oct 11, 2022 at 3:24 am
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    That email is correct.

  • Unknown's avatar
    fstat · Staff · Oct 11, 2022 at 7:04 am
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    I’ve emailed you a payment form. Please reply here once you’ve completed the payment, and I’ll initiate the recovery process.

    If you have any other questions, just let me know, and I’ll be happy to help.

  • Unknown's avatar
    robertghetau · Staff · Oct 11, 2022 at 12:40 pm
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    I can confirm the domain has been redeemed now. Please note that it’ll be unstable in the next few hours due to propagation so you should be able to see it working soon.

  • Unknown's avatar
    lovereneehannah · Member · Oct 11, 2022 at 1:27 pm
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    Thank you so much for your help!

  • Unknown's avatar
    staff-zinnia · Staff · Oct 11, 2022 at 2:43 pm
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    You are very welcome. Take care and be safe.

  • The topic ‘Domain Expiration’ is closed to new replies.

Tags

  • Account - Email
  • domain redemption
  • wpcomhelp

About this topic

  • In: Support
  • 6 participants
  • 8 replies
  • Last activity 3 years
  • Latest reply from lovereneehannah

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