Domain expiration and support

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  communitysystemofcarestan · Member · Jan 31, 2020 at 3:54 pm

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  Hello, I have been in contact with (email visible only to moderators and staff) for retrieve an expired domain. I have paid $98 to retrieve it after I was told it was still in the redemption period. I am not getting the help I need to re-open the domain and it has been weeks. I need immediate support. Thank you.

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  supernovia · Staff · Jan 31, 2020 at 5:33 pm

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  Hi there, I took a look at this — looks like you’ve got an account recovery issue as well as a domain redemption issue, correct?

  Let’s work on that first part first. We’ll reach out over email.