Domain expiration payment

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  maiaradornelles · Member · Sep 25, 2014 at 4:13 pm

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  My domain expired http://www.maidornelles.com and I can’t find a place to pay my domain anymore in my Dashboard.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Sep 26, 2014 at 12:53 am

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  At 18 days you will need staff help for the renewal

  I have flagged this for staff attention

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  maiaradornelles · Member · Sep 26, 2014 at 5:55 am

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  Thanks

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  auxclass · Member · Sep 26, 2014 at 6:03 am

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  you be welcome

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  maiaradornelles · Member · Sep 29, 2014 at 8:15 pm

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  please could someone help me here! It’s been 4 days already… I need the instructions to pay my domain….

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  timethief · Member · Sep 29, 2014 at 8:24 pm

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  http://maidornelles.com has expired. For more information on what your options are, please see this document. http://en.support.wordpress.com/domains/domain-expiration/

  This thread has been tagged for Staff as stated above.

  Staff work through all forum threads tagged for their attention and through all email support tickets in chronological order based on datestamps and timestamps – first posted first served, as would be expected.

  How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.

  Please don’t bump your thread by posting into it again because it’s not in your best interest to post to it after it has been tagged for Staff help. Doing that moves the timestamps forward and it takes longer to get a response.

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  rachelmcr · Member · Sep 30, 2014 at 10:24 am

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  Hi there,

  The domain maidornelles.com is owned by a different WordPress.com user (not your account with the username maiaradornelles). You’ll need to be logged in with the username that owns that domain in order to recover it.

  If you can’t remember what account you used to register the domain, or if you have trouble logging in with that account, you can get more help with by filling out the account recovery form described here: http://en.support.wordpress.com/account-recovery/#account-recovery-form

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  maidornelles · Member · Sep 30, 2014 at 4:21 pm

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  Hi Rachel!

  I tried several times to loggin with the username maidornelles but this directs me to other different account. I’m really having a lot of trouble to connect in my dashboard of maidornelles.com Something is really wrong and I really tried to find in my email all these information: “Do you have a transaction ID? What’s this?
  Do you have an activation URL or key? What’s this?
  Do you have two factor authentication codes?” that they ask me when I try to fill the Account Recovery form but I can’t find. I’m running in circles here and I really just want to pay my domain.

  Could you help me, please?

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  rachelmcr · Member · Oct 1, 2014 at 10:43 am

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  Hi there,

  I just sent you an email so we can discuss the account and domain issues privately. Please reply directly to that email, or let me know here if you don’t get that email from me. :)