Domain Expiration Trouble

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  tinytreasuresparties · Member · Jan 4, 2016 at 10:23 am

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  My domain has expired, I have renewed the Mapping but my WordPress is asking me to renew with the registrar. I originally purchased the Domain through WordPress and I have contacted Wild West Domains which is listed as the registrar but they have said I need to renew with WordPress.

  When I go to click on renew Domain in my WordPress it does not give me an option to renew, it only lists that the Mapping has been renewed. I have no idea what to do now?

  Many thanks,
  Laura

  The blog I need help with is: (visible only to logged in users)

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  tinytreasuresparties · Member · Jan 5, 2016 at 1:40 pm

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  Is there anyone who can help with this issue? I seem to just be sent round in circled! And there is no one from WordPress I can actually physically talk to about renewing my domain! Help!

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  tinytreasuresparties · Member · Jan 5, 2016 at 1:45 pm

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  After a little investigating it looks like I need a member of WordPress STAFF to locate my domain and renew it for me as it may be in REDEMPTION period. Is someone able to alert a member of staff fo rme please? Thanks!

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  supernovia · Staff · Jan 13, 2016 at 1:02 am

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  Hi @tinytreasuresparties, I’ll contact you via email.