DOmain Expired
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My page is down and my domani has been renewed at GoDaddy. What do I need to do for wordpress to get back up?
The blog I need help with is: (visible only to logged in users)
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Hi @flagrugby – What is the site that you need help with?
Each year, you will need to renew your domain through the registrar (Go Daddy in this case) and also renew your Domain Mapping through WordPress.com. Navigate to http://wordpress.com/purchases/ and you will find the option to renew the Domain Mapping.
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the site is monctonrfc.com and I can’t seem to navigate to a renew option. I have renewed my domain through godaddy and it is good through 2018
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Can anyone help me with Renewal of Domain Mapping through wordpress.com?
When I go to https://wordpress.com/purchases/ it only asks me if I want to upgrade. No other options are available.
Under Plans it states my current plan is Free and never expires. Why does my web page not work?
Monctonrfc.com -
You are only going to be able to renew the Domain Mapping from the account that originally purchased the mapping upgrade. Please verify that you are logged in correctly, then you will find the option to renew the Domain Mapping upgrade here: http://wordpress.com/purchases/
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I’m not even sure if anyone has access to the original account. My account is active and is an Admin. would that suffice?
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I think I remember paying a small fee to wordpress two years or so ago. Has it gone to “free” since then?
What am I missing?
it says my domain expired 21 days ago, but it has been working properly until today. -
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Type:Mapped Domain
Mapping expires on:April 20, 2016
Payment SettingsWhen I click on payment settings it send me to “plans”. the option to proceed seems to be to pay $129.
Any help would be appreciated.
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The only user account that will be able to renew your Domain Mapping is the account that originally purchased the Mapping.
Do you have any way to get in contact with the owner of the site? The best way to proceed would be for the owner of the site to transfer ownership over to you, or another person in your group. Here’s how you transfer ownership: https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
I’m tagging this thread ‘modlook’ to notify staff that you are in need of their help in getting your Domain Mapping upgrade renewed. Please subscribe to this thread and they will contact you here.
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i have contacted the original purchases and taken control of the account. thanks for your help.
This is the first time I have requested help, and you were the only one to try and help. Thank You.
I’m not sure what I needed to do to get staff attention, but I think when I go the the point where I needed $80 to get back my domain name, they would have been happy to send the paypal request. -
@flagrugby I can see the site is active again. Did you need more help?
Also if you’re logged in using the account that owns the upgrade, you can get staff attention here:
https://wordpress.com/help/contactOtherwise, when you post in the forums, use the Modlook tag if you need our help — that way we won’t miss it. Cheers! And thank you staff-zinnia for helping out here too :)
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