domain expired

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  riz181017 · Member · Oct 23, 2021 at 6:40 pm

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  I can’t pay for my domain. the link didn’t work. I need urgent help as I use this for important emails.
  How can I speak to someone on live chat?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  supernovia · Staff · Oct 24, 2021 at 1:58 am

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  Hi!

  Can you check to see what address that renewal reminder was sent to? Then go here:
  https://wordpress.com/me/account

  If that address does not match, please log out, and log back in with the address the invoice was sent to. The links will work then as you’ll be logged into the correct account.

  If you need more help, though, please do send us the domain name so we can find the right account for you.