Domain expired

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  fleurdelismelbourne · Member · Aug 28, 2017 at 2:44 pm

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  Hi there, my domain just expired, and I want to use it in another provider, however, it still says that my domain is taken. I removed the domain from my account, and now I can’t access the domain both from WordPress nor my other provider. Can you please help? Thank you so much!

  The blog I need help with is: (visible only to logged in users)

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  tifanne83 · Member · Aug 28, 2017 at 2:50 pm

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  Hi there,

  I have tagged this post with modlook to have a staff member assist you.

  In the meantime, you can read about what happens when a domain expires here:

  Domain Expiration

  You can read about transferring a domain here:

  https://en.support.wordpress.com/move-domain/transfer-domain-registration/

  Hope that is helpful.

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  supernovia · Staff · Aug 28, 2017 at 9:29 pm

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  Hi @fleurdelismelbourne, canceling a domain or allowing it to expire will not free it up. I’ll see if we can get this domain restored to your account.

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  supernovia · Staff · Aug 28, 2017 at 9:38 pm

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  Luckily it isn’t in redemption, so I’ve reached out via email with an invoice link so you can pay the renewal fees. Please respond there when you’ve paid. Thanks!