domain expired!!!

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  3bearoats · Member · May 8, 2018 at 5:35 pm

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  We are just about to scale our business and the domain expired. We received no notification or anything! We need to protect it and the email asap

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 8, 2018 at 9:36 pm

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  Hi there,

  You failed to provide the domain URL starting with http:// that you refer to.

  Allowing a domain to expire
  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

  Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

  I’ve tagged this thread in the sidebar with modlook for Staff attention.
  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

  Note that we have auto-renew so this does not happen.

  Manage Your Purchases

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  staff-doublebassd · Staff · May 8, 2018 at 9:49 pm

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  Hi there,

  I was able to map 3bearoats.com for you. You’ll still need to do a few things:

  1) Purchase the subscription here by renewing:
  https://wordpress.com/my-upgrades

  2) If you haven’t done so already, point the domain to our name servers:

  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  3) After giving that a few hours to take effect, set the domain as primary under https://wordpress.com/my-domains

  Let us know if you need more help!