Domain Expired
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Hi WordPress, I recently had my domain registered onto this account expired. I’d like to acquire it again without extending any plans. How can I do that?
The blog I need help with is: (visible only to logged in users)
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Hi @pisangijocendana, I can see staff has already reached out with an invoice for renewing your domain. Please pay that and respond to the ticket so we can continue to help. Thanks!
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Oh! I just noticed the dates on these invoices are from quite some time ago.
Please note, for us to restore a domain for you, you do need to pay for the domain at least. If you are willing to pay for the domain, I’ll send an invoice with everything that’s due now.
Please note, though, if your domain goes into redemption, it will cost more to renew. So you’ll want to follow up with us to get this resolved ASAP. Thanks.
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Hi Supernovia,
Thanks for the swift response. Yes! I want to pay for the domain, please send me the invoice.
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Hi there,
There is still a pending payment request on your account from when you filed a chargeback against us almost a year ago. I’ve resent the payment link for that request to the email address for your WordPress.com account so you can pay for the past year for the domain.
Once we receive that payment we can restore the domain to your account, and then you’ll be able to renew it yourself for the next year from the Purchases page.
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Hi, is it possible to conduct the payment without the credit card since I don’t have one?
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In the case of a manual payment link we can only accept a credit or debit card.
For regular renewal once the domain is restored to your account you should also be able to pay using a PayPal account.
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