Domain expired

• 

  natbikesvt · Member · May 9, 2019 at 11:52 pm

  • Copy link
  • Add topic to favorites

  Hi there, my domain name Silverceramics.com has expired. Can you help me get it back?

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · May 10, 2019 at 2:26 am

  • Copy link

  Hi there,

  I checked and Silverceramics.com is now in a redemption period. The charge is a $80 late renewal fee in addition to the $18 we charge to renew the domain. Please confirm here if you agree to pay the fees and I will begin the domain restoration process along with providing a manual payment.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

• 

  natbikesvt · Member · May 10, 2019 at 2:48 am

  • Copy link

  Yes I confirm

• 

  fstat · Staff · May 10, 2019 at 7:02 am

  • Copy link

  Hi there,

  We have already emailed you a payment request. Please reply back when you submit the payment so that we can begin the recovery process.

  If you have any other questions, just let me know and I’ll be happy to help.

• 

  fstat · Staff · May 14, 2019 at 6:40 am

  • Copy link

  Thank you for your payment. I have already begun the recovery process and I’ll let you know as soon as your domain is restored.

• 

  natbikesvt · Member · May 14, 2019 at 4:49 pm

  • Copy link

  Thank you. I am trying to link the domain name to a squarespace site. Would you be able to help me figure out how to do that?

• 

  staff-doublebassd · Staff · May 14, 2019 at 5:24 pm

  • Copy link

  Sure! You can either transfer the domain over to Squarespace:

  https://en.support.wordpress.com/transfer-domain-registration/

  Here are instructions from Squarespace’s end:

  https://support.squarespace.com/hc/en-us/articles/206542037-Transferring-a-domain-to-Squarespace

  Or, you can keep the domain hosted with WordPress.com and point the namesevers over to Squarespace:

  https://en.support.wordpress.com/change-name-servers/

  Hope that helps, but let us know if you have any other questions. Thanks!

• 

  aandrewsmills · Member · May 15, 2019 at 4:03 pm

  • Copy link

  Hi again! Just letting you know that we were able to redeem the domain silverceramics.com and we’ve restored it to your account.

  You can now follow those instructions to either transfer the domain to Squarespace or change the name servers on the domain to point it to Squarespace.

  If you have any other questions, let us know!