Domain Expired

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  becca3martin · Member · Jan 23, 2021 at 3:46 pm

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  Hey there!

  Unfortunately, I left my domain expire so right now I don’t have my website working, nor my email, which both are critical to my work.

  I’ve updated the payment method but the domain does not offer the option to redeem it myself so I guess it already passed the Redemption Period.

  Can you please help me with redeeming the domain, so I can make the required payment and recover the domain?

  Thanks in advance!

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  supernovia · Staff · Jan 23, 2021 at 7:41 pm

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  Sure thing — I’ve just sent an invoice for the redemption fee the registrar charges, as well as the normal renewal fee. As soon as that’s paid, we’ll reach out to them to try to get it back. If we can’t, we’ll refund you. You’ll want to get this taken care of ASAP though. Cheers!

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  becca3martin · Member · Jan 24, 2021 at 1:01 am

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  It’s paid! Let me know what else I need to do to get the domain back up and running. Thank you!

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  becca3martin · Member · Jan 25, 2021 at 3:04 pm

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  Just checking in here! I really need this up ASAP

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  aleone89 · Staff · Jan 25, 2021 at 4:56 pm

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  Hello there,

  Many thanks for your patience, this is still being worked on – you should get an update via email when one becomes available.

  Thanks again.

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  helper-catbringer · Member · Jan 25, 2021 at 5:39 pm

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  Hi there,

  Your becca-martin.com domain is now restored :)

  You can see it by clicking on My Site > Manage > Domains.