DOMAIN EXPIRED

• 

  fdegrossi · Member · Oct 21, 2022 at 3:58 pm

  • Copy link
  • Add topic to favorites

  Hi, my domain was expired and i need to retrieve asap.

  Thanks

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  delfrag · Member · Oct 21, 2022 at 4:24 pm

  • Copy link

  Hi there,
  A free site such as yours does not expire, but I can see that your blog is on private mode.
  So you can change this by going to
  My Site-> Settings->Scroll down to Privacy-> Select public instead of private-> Save settings.
  Hope this works!

• 

  staff-doublebassd · Staff · Oct 21, 2022 at 6:59 pm

  • Copy link

  Hi there,

  I’ll be happy to contact the registrar to see if we can restore fdegrossi.com to your account, but we need to move quickly on it because the domain will be entering redemption soon and it would cost much more to retrieve the domain at that point. I sent you a manual payment request form for you to repurchase the domain.

  Please post in this thread once you have made the purchase and I will proceed with restoring the domain.

  Let me know if you have any questions.

  Thanks!

• 

  fdegrossi · Member · Oct 21, 2022 at 7:37 pm

  • Copy link

  Hello staff-doublebassd, how do i pay this payment request ?

  I will receive by e-mail ?

  Thanks

• 

  helper-heroponriki · Member · Oct 21, 2022 at 7:56 pm

  • Copy link

  @fdegrossi – it was sent to the email address on file for your WordPress.com account. I’ve just resent it so please check your mail for that message with the subject line Payment request from Automattic Inc.. If you don’t see it in your inbox, check your Spam folder or inbox tabs to see if Gmail routed it there instead.

  Please let us know once that’s been paid as we are not notified – once we hear back from you and confirm the payment, we’ll reach out to the registrar to renew the domain.

• 

  fdegrossi · Member · Oct 24, 2022 at 1:36 pm

  • Copy link

  Hi staff-heroponriki

  I just made the payment, I’m waiting for the instructions to recover the domain.

  Thanks

• 

  staff-zinnia · Staff · Oct 24, 2022 at 1:56 pm

  • Copy link

  Good Morning –

  I’ve just initiated the process to recover the domain. Normally we hear back in 2-3 days. Somebody from our team will let you know once the domain has been restored.

• 

  synora10 · Staff · Oct 25, 2022 at 1:06 pm

  • Copy link

  Hi there,

  We were able to successfully restore the domain, fdegrossi.com, back to your account.

  If you have any further questions or concerns regarding the domain, please let us know.