Domain expired

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  nadlersnovels · Member · Sep 3, 2023 at 11:10 pm

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  I want to renew my expired site

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Sep 4, 2023 at 9:04 am

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  Hi there!

  I see that your domain expired quite some time ago, but it can still be restored.

  I noticed you upgraded to the WordPress.com Personal plan, which includes the first year’s domain registration. I used the free domain credit to renew your domain for another year. As of now, your domain is restored, and your site is live with the WordPress.com Personal plan. :)

  Please note that from the next year onwards, the domain and the WordPress.com Personal plan will renew separately.

  By the way, I noticed your domain has Hostgator nameservers. Is your site actually hosted by Hostgator? If you aren’t hosting your site with us, we can issue a partial refund since you won’t be needing the WordPress.com Personal plan. We’ll keep the price of the domain registration and refund the rest. Please confirm if you’d like us to do this.

  Feel free to let us know if you have more questions.

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  nadlersnovels · Member · Sep 4, 2023 at 2:46 pm

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  That would be great, thank you so much!

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  aisajib · Member · Sep 5, 2023 at 8:33 am

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  Hi there!

  You’re welcome! I was actually waiting for your response to the following:

  By the way, I noticed your domain has Hostgator nameservers. Is your site actually hosted by Hostgator? If you aren’t hosting your site with us, we can issue a partial refund since you won’t be needing the WordPress.com Personal plan. We’ll keep the price of the domain registration and refund the rest. Please confirm if you’d like us to do this.

  Could you confirm? Thanks!