domain expired

  • Unknown's avatar

    Hi there,

    My site expired on Sep. 24, 2023 and I didn’t renew it on time. Now when I try to navigate to my website (cyanhillsedu.com) it shows a “websocket connection failed” error and redirects me to cyanhillsedu.wordpress.com. Is there any way I can get my original site back? Thanks a lot!

    Best, Helen

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I checked your account and noticed that your domain is still active. It appears that the WordPress.com Explorer plan, previously called WordPress.com Premium, associated with your domain has expired.

    To set your domain as the primary address, an active WordPress.com plan is necessary. Please click here and upgrade your site to the WordPress.com Explorer plan again. After that, you can follow these steps to set your domain as the primary address again:

    WP
    Domains » Set a Primary Address
    3 min read
    Your primary site address is the domain that people will see in their browser’s address bar when visiting your site. It is the address you use to promote your website.

    Requirements

    To use a domain as your site’s primary address, you will need:

    A domain registered or connected to WordPress.com.

    Any paid WordPress.com plan.

    With a paid WordPress.com plan, you can set a custom do

    Feel free to let us know if you have more questions.

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