Domain expired and can't renew
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Hello, my domain expired few days ago and received no email about renewing it.Now I logged in and can’t renew, there is no button for it. What should I do? THank you!
The blog I need help with is: (visible only to logged in users)
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What is the domain URL please?
When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive. Otherwise if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.
I’ve tagged this thread in the sidebar with modlook for Staff attention.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.
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@fashionecture
fashionecture.com seems to be in redemption period so you will charged an extra $80.00 redemption fee along with the regular renewal cost as mentioned by @timethief.NOTE:
During the redemption phase, domains can be included in expired-domain auctions, where another party can bid on your domain name. If the domain is claimed by someone else in an auction, you will not be able to renew. If you made a payment in attempt to reclaim the domain out of redemption and were unsuccessful, you will get a refund.
As written in this official support document: https://en.support.wordpress.com/domains/domain-expiration/
Since this thread already tagged for staff attention they might be able to assist you further with this.
So be patient, someone from the staff will be here soon.
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Hi there,
As stated above, your domain is in redemption with our registrar and we need to pay them an additional $80 fee to restore it. Please let me know if you agree to that fee and I can get the recovery process started.
Thanks for trying to help, but merely repeating what another volunteer has already said, in a thread already tagged for staff help is not really helping. If a thread has already been tagged for us by another volunteer, and the answer that volunteer has provided is clearly correct, please just leave the thread until we get to it.
In this case I already had the thread open at the moment you replied, but had I not, your reply would have moved the thread back to the bottom of our queue, which would have caused an even greater delay before we got to it.
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your reply would have moved the thread back to the bottom of our queue, which would have caused an even greater delay before we got to it.
I knew about this(it was explained previously by @justjennifer). But I forgot about that and remembered again after posting the answer. Apologies for that.
I thought about notifying the status of his/her domain to the user so that it might help the staff. But unknowingly, it wasn’t helping anyone here. Will keep that in mind now.
Thanks!
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