Domain expired and I can’t recover it

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  lenajfarrow · Member · Sep 7, 2018 at 3:24 pm

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  Hello. I had transferred my domain to wix and did not know that domains expire. When my wordpress plan ended, my domain stopped working on wix as well. How do I get my domain back to use with wix? Thanks

  The blog I need help with is: (visible only to logged in users)

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  dkmyta · Member · Sep 7, 2018 at 7:32 pm

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  Hey there – what is the URL for the domain in question?

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  themagicrobot · Member · Sep 7, 2018 at 7:41 pm

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  If you’re talking about frommountainstoprairies.com then that domain expired in July and is in the redemption period. There are now extra costs that need to be paid to the registrar for WordPress.com staff to attempt to recover it:

  Domain Expiration

  
  The modlook tag has been added for staff to assist you.

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  lenajfarrow · Member · Sep 7, 2018 at 8:00 pm

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  I will pay the fee to have it recovered. How do I go about that? Thanks!

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  brookedot · Member · Sep 7, 2018 at 8:53 pm

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  Hi there,

  I have emailed you a payment link to start the redemption process. Once you have made the payment please reply back so we can get the ball rolling.

  Cheers,

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  lenajfarrow · Member · Sep 7, 2018 at 8:57 pm

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  Payment has been made. Thank you!

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  brookedot · Member · Sep 7, 2018 at 11:59 pm

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  Thanks, we are working to restore the domain and will reply back here when it’s done.

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  sarahwolffmilligan · Staff · Sep 10, 2018 at 5:50 pm

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  Hi there!

  The domain has been restored to your account.

  Best,

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  lenajfarrow · Member · Sep 10, 2018 at 5:52 pm

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  Thank you! Do I need to upgrade to a paid plan to keep the domain active?