• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / ‘Domain expired’ error and ‘account recovery’ problem

‘Domain expired’ error and ‘account recovery’ problem

  • Unknown's avatar
    pasmahl · Member · Feb 11, 2024 at 12:09 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hello,

    I own(ed?) the blog http://www.nagoyaetcetera.com on another WordPress account. I suddenly got a ‘this domain expired’ message on screen a week ago. I tried to check the configurations on my account but accidentally lost my password in the meanwhile. As I lost access to the e-mail I used to register a few months ago, the ‘send a password key by mail’ option doesn’t help. So I tried the ‘account recovery’ option, but when filling up the form and sending it I get a ‘Sorry but the website you gave does not exist on WordPress.com’ error message. I presume it’s because the URL returns the above ‘domain expired’ error ? Useless to say, I have ne necessary ‘transaction ID’ etc …

    What should I do ? I’ve been blogging for over 20 years now, this is quite important to me, any help would be appreciated …

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member · Feb 12, 2024 at 9:59 am
    • Copy link Copy link

    Hi there!

    It looks like the domain you’re referring to is registered on a different WordPress.com account, not the @pasmahl account you’re logged into. You’ll want to fill out the account recovery form for help with getting back into the correct account.

    I see that you’ve already submitted the form. Our account recovery team will get back to you as soon as possible to help you log in.

    Thanks!

  • The topic ‘‘Domain expired’ error and ‘account recovery’ problem’ is closed to new replies.

Tags

  • account
  • Domain
  • import
  • Jetpack
  • payment

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from pasmahl

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions