Domain expired, need to renew it
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A domain for a client of mine expired recently. The WordPress dashboard displays ‘This domain expired recently. To get it back please contact support.’ So this is me contacting support.
The blog I need help with is: (visible only to logged in users)
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Hello!
Please provide the URL for the domain you wish to redeem.
Depending on how long ago the domain expired there may be additional costs that must be paid to the registrar in order to regain access them. If outside of the Grace Period (10 days to 2 weeks) you will need to agree to the charge as well as the renewal fee for WordPress.com staff to request recovery of the domain. Please be aware that if you outside the Grace Period there is no guarantee that you will be able to renew, during the Redemption Period domains can be included in expired-domain auctions, where another party can bid on your domain name.
I have added the modlook tag to ask if a member of staff can assist you. For more information about the domain expiration and redemption process please review the following link:
https://en.support.wordpress.com/domains/domain-expiration/#redemption-period
Hope this helps,
Cheers
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Hi there,
You need to contact us from the account that owns that domain so that we can help you restore it.
If you’re referring to rocketgrants.org, then it’s owned by @rocketgrants. If you’re referring to another domain, please let me know the name so I can look it up.
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Much appreciated, thanks. Your email has come through and we’ll follow up with you there as soon as we can.
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