Domain expired without previous notification

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  diversunderground · Member · Sep 25, 2014 at 2:35 pm

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  I have a self hosted blog at wordpress.org but I’m still being charged for upgrades from wordpress.com and without notification my blog has been expired for 19 days while I was out on vacation and now I’m being charges 80 usd for late charge??? Why is wordpress.com still charging me?

  The blog I need help with is: (visible only to logged in users)

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  diversunderground · Member · Sep 25, 2014 at 2:41 pm

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  If I own the domain http://www.diversunderground.com and have it as a self hosted blog on wordpress.org do I have to pay wordpress.com for the upgrade not to show as http://www.diversunderground.worpress.com?

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  jeremeylduvall · Member · Sep 25, 2014 at 7:59 pm

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  Hi there,

  Currently, your domain diversunderground.com is still registered through WordPress.com although it looks like it’s pointed at your HostGator account. In order for your site to work correctly, you will need to maintain the domain registration.

  If you would like, you could move your domain registration for diversunderground.com to HostGator so that your hosting and domain registration are managed in the same place. Instructions on how to do that can be found here:

  Transfer a Domain to Another Registrar

  Alternatively, it looks like you have auto renewal setup for your domain, which means it will renew automatically next year (so it shouldn’t expire). You can see that here (it should read “this upgrade will be renewed automatically…”):

  https://diversunderground.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  To touch one last thing, you should have received upgrade notices before your domain expired. Can you confirm that the email address found on this page is correct still?

  https://wordpress.com/settings/account/