Domain Expiring
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Hi Support
When ever we go onto our site below it says Uh Oh! your blog’s domain tmdrcorporate.com is expiring in 4 days.
When we follow the instructions it leads us nowhere.
Also we have the free service for life.
Why are we getting this message? can someone please contact us or do we not have need to worry about it?many thanks
TMDRThe blog I need help with is: (visible only to logged in users)
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Domain mapping upgrades are renewed annually. Every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and associated email address. The blog’s owner can login in under the exact same username account that registered the blog and purchased the upgrade(s) and renew upgrades at > Dashboard > Store > My Upgrades.
https://en.support.wordpress.com/my-upgrades/#managing-domains
https://en.support.wordpress.com/my-upgrades/#auto-renewDomain Expiring Soon
The domain tmdrcorporate.com is set to expire in 3 days. Please log into the dashboard to check your subscription and auto-renew status to assure that the domain doesn’t expire. https://tmdrcorporate.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades -
I understand all of what you are saying.
However we don’t have an option to renew anything?
When I click on that link the page errors out.
It basically says we have a free service?
Is there nobody I can call to get this resolved? -
it sounds like you are logged in as the wrong account – is there another account / user that might have been used to purchase the upgrade the first time?
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