Domain Expiring – will stop functioning on
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Was looking over the domains I have for our site and noticed that one of the domains said, “Expiring – will stop functioning on….”
It doesn’t seem like I have an option to renew (and I’m pretty sure I purchased it thu WordPress).
Any help?
Thanks in advance
The blog I need help with is: (visible only to logged in users)
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You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard at > Store > My Upgrades and renew.
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I actually am logged in. I can see the other domains associated (and the renewal dates). Hmmm… could it be anything else?
(and thanks for your help in this)
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I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hi there, I’d like to help you out. Which domain are you concerned about?
Please note that only the user account that purchased the domain registration will be able to renew it, so if you have multiple users on the site, it may not actually show up under your account. Having said that, I’d be happy to look into it further for you.
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It looks like lumenchurch.com is indeed under your account and is set to expire on October 5, 2015.
You don’t see an entry on your Upgrades page for that because it’s bundled with your Premium upgrade. To renew it, you would renew Premium. If you decide not to keep the Premium upgrade, you can let us know and we can remove it, so you can just renew the domain itself.
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