domain failed to register

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  sigra7 · Member · Jan 6, 2015 at 8:28 pm

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  I bought the domain sigra7.com for 18$ but it doesn’t work so will it take some time for it work or what ?

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Jan 7, 2015 at 1:00 am

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  Hello there,

  It appears as if you registered your domain name, but canceled it while it was still pending. Have you decided to permanently remove this domain name? You are welcome to register another by clicking the link below:

  https://sigra7.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Click Register a New Domain Name, and follow the instructions as given.

  For future reference, it can take several hours (up to 72) for domain registration to propagate internet-wide. Don’t worry if you don’t see everything working properly immediately. It’s just a matter of time. We can certainly assist as needed.

  Please let us know if you have any other questions. Thanks much!

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  sigra7 · Member · Jan 7, 2015 at 12:37 pm

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  Well the money is out of my account so it was not canceled and I got an error when I was trying to pay and I thought I hadn’t payed but alas I have a receipt that proves I’m out of money. With that information you should get me that domain name sigra7.com because I sure as hell wasn’t paying for sigra7.wordpress.com, as it’s already free so that doesn’t make any sense that it says that in the receipt. I clearly remember writing sigra7.com in the box where you can decide on your website name, so this is some screw up with your registration and paying from paypal I reckon as this is not my fault.
  ——————————
  Receipt

  Hello Sigurdur Sigurdsson,

  You sent a payment of $26.00 USD to WordPress.com
  ((email visible only to moderators and staff))

  It may take a few moments for this transaction to appear in your account.
  Merchant
  WordPress.com
  (email visible only to moderators and staff)
  Instructions to merchant
  You haven’t entered any instructions.
  Description Unit price Qty Amount
  Domain Mapping for http://sigra7.wordpress.com
  Item# 5 $13.00 USD 1 $13.00 USD
  Domain Registration – mapped to http://sigra7.wordpress.com
  Item# 6 $5.00 USD 1 $5.00 USD
  Private Registration for http://sigra7.wordpress.com
  Item# 16 $8.00 USD 1 $8.00 USD
  Subtotal $26.00 USD
  Total $26.00 USD
  Payment $26.00 USD
  Charge will appear on your credit card statement as “PAYPAL *WPCHRG.COM”
  Payment sent to (email visible only to moderators and staff)

  Issues with this transaction?

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  thatrobyn · Member · Jan 7, 2015 at 5:54 pm

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  Hi there,

  It’s because of the rapid cancelation after your domain registration for sigra7.com, that the system got a little wonky.

  This isn’t a problem at all — I have refunded your $26. It may take several hours for you to see this transaction.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  sigra7 · Member · Jan 7, 2015 at 8:45 pm

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  I just wanted the domain name that I bought not a refund if that wasn’t clear but I’ll just buy it again no biggie, thanks for the help.

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  thatrobyn · Member · Jan 8, 2015 at 2:29 am

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  Hi there,

  Sorry I couldn’t be more helpful. Because the domain needed to be reregistered, this isn’t something I could do for you, unfortunately. Only the owner of the custom domain name can do this.

  If you need assistance, or run into any trouble during the process, please let me know and I can help.

  Looking forward to hearing from you. Thanks very much.

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  sigra7 · Member · Jan 8, 2015 at 1:59 pm

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  I bought it again and it worked now, thanks for all the help. :D

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  thatrobyn · Member · Jan 8, 2015 at 6:11 pm

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  Hello again,

  Excellent! I see that domain upgrade on your account now. I’m so glad you were able to register it, and I’m sorry you were inconvenienced.

  Wishing you the best! :)