Domain from Automattic Inc Locked

  • Unknown's avatar
    justlovely360 · Member ·

    Please help me unlock my domain from Automattic inc and please provide the EPP Authorization. Thank you

    Current Registrar: Automattic Inc.
    Transfer Lock: The domain teachundertherainbow.com is currently locked from transfer (Status clientTransferProhibited).

    The domain is teachundertherainbow.com – it expires in 4 days
    I was trying to go from wordpress.com to wordpress.org and I thought I had to delete the domain from wordpress.com in order to create it in wordpress.org. I admit, I was wrong. Can you help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi justlovely360

    Please refer to the support document below for more details on how to transfer your domain from WordPress to any other registrar:
    https://en.support.wordpress.com/move-domain/transfer-domain-registration/

    I am also tagging this post as ‘modlook’ for staff assistance please wait for some time they will get back to you on this.

  • kokkieh · Staff ·

    Hi there,

    The domain is locked because you cancelled it on 21 April. Once you cancel a domain you stop being the owner, and you cannot do anything to it any more, including transfer it.

    In this case I was still in time to reverse the cancellation, and I’ve restored the domain to your account.

    Please go to My Site ->Domains and follow the instructions shubhamgmath linked to above to start the domain transfer. Once the transfer completes the upgrades will automatically be removed from your WordPress.com account, so you don’t need to cancel anything on our end.

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