Domain- Globetrotting Dominicana

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  globetrottingdominicana · Member · May 25, 2021 at 7:56 pm

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  Hello I connected my godaddy.com account to my domain, Globetrotting Dominicana and it redirects me to a wordpress page. I need assistance on how to retrieve this domain to use it on other website. This is holding me back.

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  helper-heroponriki · Member · May 25, 2021 at 8:31 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  globetrottingdominicana · Member · May 25, 2021 at 8:34 pm

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  I am trying to connect my godaddy.com webpage to the domain globetrottingdominicana.com but when I do so it redirects to this page http://globetrottingdominicana.com/ which turns out to be a wordpress page

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  staff-blorbo · Staff · May 25, 2021 at 10:17 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.