domain has been suspended due to non-completion of an ICANN-mandated contact ver
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Hi I’m getting this —
Your domain is using external name servers so the Domain Forwarding records you’re editing won’t be in effect until you switch to use WordPress.com name servers.
I purchased this domain through WordPress, I believe, and I’m confused why I’m having problems. Please help thanks
The blog I need help with is: (visible only to logged in users)
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I’m getting stuck in a loop because I try to update the external name servers and not allowed to.
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Howdy!
First, it looks like you need to verify your contact information for this domain. I have resent the email to the address on file. Please follow those instructions before proceeding.
Are you planning on using this domain for your site here at WordPress.com? If so, you will want to log into WordPress.com, navigate to Upgrades > Domains > Settings for the domain > Name Servers, and toggle the switch to use WordPress.com Name Servers. It will look like this:
Once that is complete, the updates may take up to 72 hours, but then you can manage all of your DNS records within that screen. You can view and track the propagation of those changes here.
Thanks!
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It can take a few minutes for that to update globally. I can see that it is all working now. If you still see this error, we recommend clearing your cache. Here is how you can do that: https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
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