domain has expired

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  kidseatbyshanai · Member · Nov 30, 2019 at 2:49 pm

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  I just paid the registration but it is saying my domain has expired again

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 30, 2019 at 5:12 pm

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  Hi there,

  I have contacted our registrar and I’ll get back to you as soon as I hear from them.

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  kidseatbyshanai · Member · Dec 1, 2019 at 8:50 am

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  Thank You

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  kidseatbyshanai · Member · Dec 1, 2019 at 8:51 am

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  When I contacted my hosting company they said it was an issue with my a records, but I can’t seem to access them to change so as to point to Bluehost?

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  staff-zinnia · Staff · Dec 1, 2019 at 2:13 pm

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  Good Morning –

  Could you give it another try. We just heard back about this a few hours ago and from what I can see it should be working. I am able to load the site with out any trouble.

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  kidseatbyshanai · Member · Dec 1, 2019 at 6:20 pm

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  Hi I cant open the site on any of my devices and I cant log in to the backend? Are you checking https://www.kidseatbyshanai.com/

  Thanks

  Shanai

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  kidseatbyshanai · Member · Dec 1, 2019 at 6:35 pm

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  Could you please check the a records for me as I cant seem to access them.

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  kidseatbyshanai · Member · Dec 1, 2019 at 6:36 pm

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  Or if it is easier can you help me transfer the registration to Bluehost?

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  staff-zinnia · Staff · Dec 1, 2019 at 10:16 pm

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  Hi –

  Yes, we were referring to kidseatbyshanai.com. I can load the site fine in USA. The name servers are pointed to BlueHost as well.

  It looks like the SSL certificate is still generating but it should be finished in a few minutes.

  The domain is renewed until 2020-09-24.

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  kidseatbyshanai · Member · Dec 1, 2019 at 10:46 pm

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  Hi yes and on Friday I could open the site fine but about 10 of my friends couldn’t. My site views have dropped from 1000 per day to 100 per day, so there is an issue with some people loading it. I can’t log in to the WordPress dashboard so there is an issue somewhere

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  kidseatbyshanai · Member · Dec 2, 2019 at 12:37 am

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  I am seeing this error now;
  http://www.kidseatbyshanai.com
  This page is parked free, courtesy of WordPress.com

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  kokkieh · Staff · Dec 2, 2019 at 5:41 am

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  Your domain is correctly loading your Bluehost-hosted site for me.

  Please try clearing your browser cache. Your browser is likely still “remembering” the domain parking page from when the domain was expired, and going directly there without checking if there has been any changes to the domain since.