Domain has expired

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  ejmeade · Member · Aug 30, 2017 at 7:28 pm

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  Okay thank you. I would like to resolve this as soon as possible so if you can let me know ASAP that’d be great.

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  staff-doublebassd · Staff · Aug 30, 2017 at 10:33 pm

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  Hi there,

  I found out that the domain is now available for reactivation! I see that it was not connected to the account that you contacted us from, however. To confirm ownership, can you contact me from the WordPress.com account that the domain was purchased under? Then, I’ll activate it under that account immediately.

  Thanks!

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  ejmeade · Member · Sep 5, 2017 at 7:00 pm

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  Let me check up on that! I don’t know what other account it would have been purchased from. How have you been able to see what I’ve purchased up until now if this isn’t the right account?

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  emmyjoy · Member · Sep 5, 2017 at 7:02 pm

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  The site title should be Emmy Joy Studio.

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  emmyjoy · Member · Sep 5, 2017 at 7:02 pm

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  Or this should be the correct account I’m guessing!

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  staff-doublebassd · Staff · Sep 5, 2017 at 8:59 pm

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  It is the correct account – thank you!

  emmyjoystudio.com is now reactivated.

  I have sent you the manual payment for the fee and registration, so please pay that when you get the opportunity.

  Let me know if you have any questions. Thanks!

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  emmyjoy · Member · Sep 5, 2017 at 9:22 pm

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  Thank you! I updated my information. Can you see that it has been paid?

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  staff-doublebassd · Staff · Sep 6, 2017 at 4:09 am

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  Hi there,

  I do not see a payment processed from the manual payment link I provided. Is that what you used to pay?

  Let me know. Thank you!

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  emmyjoy · Member · Sep 23, 2017 at 10:50 pm

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  Can you please resend the link? I see that it was renewed on September 5.

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  staff-doublebassd · Staff · Sep 25, 2017 at 6:03 pm

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  Hi there,

  I just resent the link to the email on file. Please let me know if you have any questions. Thanks!