Domain has expired

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  kirsievila · Member · May 16, 2018 at 6:54 am

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  Hello! Our domain has expired (I never received any e-mails about this!), how can I get the domain back? I don’t see it on manage purchase -section.

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 16, 2018 at 7:01 am

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  I’ll tag this thread with modlook to get Staff’s attention. Please wait till someone contacts you.

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  kirsievila · Member · May 16, 2018 at 7:07 am

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  Thank you staartmees! :)

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  kokkieh · Staff · May 16, 2018 at 10:52 am

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  Hi there,

  The account you’re using to post here has never owned any domains on WordPress.com.

  The domain, hyvanpaivanvaralle.com, belongs to a different account, aitopankki, and we’ve sent several reminder emails to the email address connected to that account.

  Only the owner of a domain can make changes to it, so please log in as that account, and then you’ll be able to renew the domain from the Purchases page – it is currently still in the grace period, so it’s still on the account and can be renewed at the regular price.

  If you don’t remember the login details for the other account, please see our account recovery options here:

  Recover Your Account