Domain has expired. I would like to renew it
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Hello, our domain has recently expired because the credit card on file had expired. I would like to renew it. Please note that the domain is not linked to our WordPress site, although we got it through WordPress.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi,
What is the URL of the domain you are trying to renew? We’ll be happy to take a look and see if we can help.
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Hello there,
It looks like this domain is now in the redemption period and is subject to a redemption fee of $80, plus the registration fee $18.
Would you like to proceed with this purchase?
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Hello there,
Great – thank you for that confirmation.
I’ve sent a separate email whereby that can be settled. Please be sure to check any spam inboxes that may be in place.
Once settled, we can get the ball rolling in redeeming that domain.
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Hello,
We just made the payment. Please let me know what to do next in order to activate the domain. Thank you.
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Hi there,
Unfortunately the payment was made too late – the domain came out of the redemption period later on 26 November after the form was sent (but before your payment was submitted today) and is currently listed as “pending delete”.
I have taken the liberty of issuing you a full refund for the payment, which is on its way to you.
The domain should usually be in “pending delete” status for a few days before being released once more for registration:
https://wordpress.com/support/domains/domain-expiration/#domain-releasedAt this time we cannot make any changes to it – you will need to re-register it when it is released. Please note: We do not have information about when this will be.
At this time we strongly recommend checking very regularly to see if you can register the domain.
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