Domain Help
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Hello – – A few weeks ago I made a purchase (Thinking it was to renew my domain but now it says that it is not active) What did I purchase, How do I fix this?
The blog I need help with is: (visible only to logged in users)
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Hi there,
If you go to your dashboard ->https://jrvfilms.wordpress.com/wp-admin
and in the left side menu -> store -> manage purchases‘under manage purchases’, you should be able to see what you purchased. You can read more on how to get to manage purchases in this support document:
https://en.support.wordpress.com/manage-purchases/Hope this helps. Feel free to ask me if you have any additional questions.
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Thank you so much!!
So I bought my website,
– domain registration
– domain mapping
– private registrationHow do I link my blog to the website? Why is my website inactive now?
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Hi again,
If you already bought a domain from WordPress.com, you do not have to do any domain mapping.
You need to follow these steps: Did you do the last step in this document ? making it your primary domain ?
https://en.support.wordpress.com/register-domain/If you bought your domain with some other registrar then you need to do a domain mapping. That is explained in this document
https://en.support.wordpress.com/map-existing-domain/Hope this helps. Let me know if you have more questions.
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