Domain help

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  asupastarr · Member · Feb 23, 2018 at 12:37 am

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  I bought a domain but I am confused about how to use it outside wordpress , I am so confused. Is there a phone number I can call to talk to someone?

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · Feb 23, 2018 at 1:13 am

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  Hi asupastarr

  I bought a domain but I am confused about how to use it outside WordPress, I am so confused. Is there a phone number I can call to talk to someone?

  – You have purchased a domain from FastDomain, Inc. and their name servers are on Bluehost i.e ns1.bluehost.com ns2.bluehost.com.

  Your site bestlifeafter.com is using WordPress.org software which is hosted on another host so WordPress.com forum is not the right place to get the solution for your question. You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  WordPress.com forum helps the sites hosted on WordPress.com only

  WordPress.com and WordPress.org are both different platforms, you can find more information for this here:
  https://en.support.wordpress.com/com-vs-org/

  If you want to move your domain to WordPress.com then you can transfer your domain or you can map the existing domain.
  For more information on this please refer to the below document:
  https://en.support.wordpress.com/incoming-domain-transfer/

  Hope this helps you.

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  asupastarr · Member · Feb 23, 2018 at 1:22 am

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  I am not asking about this site
  I am asking about jrlegacy.com which I purchased and paid through wordpress and now see no trace of it

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  shubhamgmath · Member · Feb 23, 2018 at 1:35 am

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  Hi asupastarr

  Your Domain jrlegacy.com is also purchased from Gandi.net and their name servers are ns-148-c.gandi.net
  ns-53-b.gandi.net
  ns-58-a.gandi.net

  You can refer to the whois page to check your dns and domain information:
  https://www.whois.com/whois/jrlegacy.com

  Hope this helps, Feel free to ask

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  kokkieh · Staff · Feb 23, 2018 at 6:18 am

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  Hi there,

  Short version, you need to point your domain to the servers of whoever is hosting your site, whether you’re using WordPress or any other system. The most common way of doing this is by changing the domain’s name servers at your domain provider (gandi.net in this case). The name servers themselves you get from your hosting provider, so you need to contact whoever you want to host your site and Gandi.net for help with this. Your domains are not registered with us, so we have no control at all over them.