Domain Help

afhemdan · Member · Sep 28, 2018 at 11:55 pm
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My domain expired. I need to get it back please. I am missing tons of emails right now.

The blog I need help with is: (visible only to logged in users)
ravichahar · Member · Sep 29, 2018 at 12:48 am
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Hey afhemdan,

Can you please share the domain name you want to recover?
afhemdan · Member · Sep 29, 2018 at 12:49 am
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Yes, it is express-electric.com
ravichahar · Member · Sep 29, 2018 at 1:17 am
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I have added the “modlook” tag to get the staff’s assistance. Please wait for a staff member to check your account and reply here.
kokkieh · Staff · Sep 29, 2018 at 2:29 pm
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Hi there,

That domain expired on 16 August, and has already been removed from our system. It is currently in redemption with our registrar. It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption. Let me know if you agree to that fee and I can get the recovery process started.
afhemdan · Member · Sep 29, 2018 at 2:36 pm
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Yes please, I am willing to pay the $80.
kokkieh · Staff · Sep 29, 2018 at 4:55 pm
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I’ve sent you a link via email to pay the redemption and renewal fees for the domain. Once we receive your payment I can email our domain provider to ask that they restore the domain. They usually reply to us within 24 hours, though it might take longer over the weekend.
afhemdan · Member · Sep 29, 2018 at 5:05 pm
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Okay. I just made the payment.
kokkieh · Staff · Sep 29, 2018 at 5:15 pm
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Thank you. I’ve emailed our domain provider. We’ll let you know as soon as they restore your domain.
atobelen · Member · Sep 29, 2018 at 11:38 pm
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Hello kokkieh!

Can you help me with my domain?

I need to have it back. Maybe you can check on it?

Thanks!
afhemdan · Member · Sep 30, 2018 at 12:32 am
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Hey Kokkieh, it is super urgent that I get this domain back up, is there any way we can expedite this please? My entire company is not receiving emails right now, and which is a big part of business.
supernovia · Staff · Sep 30, 2018 at 4:05 pm
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Understood, @afhemdan, we have already reached out to the registrar & will let you know as soon as we hear back.
afhemdan · Member · Oct 1, 2018 at 2:50 pm
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Hi, just checking if there is any update on my Domain name?
lukeslivingroom · Member · Oct 1, 2018 at 3:25 pm
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Hi,

I am ready for my blog to go live but am unsure how to do that.

I have the free plan so I’m fine with using the free domain that WordPress gave me, but on my checklist it keeps giving me options to pay for a custom domain.

So my question is, how do I move forward with the free domain so I can start blogging and have people access my site?

Thanks!
kbhodgins · Staff · Oct 1, 2018 at 6:12 pm
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Hi @afhemdan I’ve sent you an email with an update on your domain. Please let us know if you need any further assistance. Thanks :)
kokkieh · Staff · Oct 1, 2018 at 7:00 pm
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@lukeslivingroom, in future please don’t post into unrelated threads created by other users.

Your site at https://lukeslivingroom.home.blog/ is set to public, so it’s been live and accessible by anyone who has the link since the moment you created it, and started getting indexed by search engines since the moment you published your first post. There’s nothing you need to do to “launch” your site, and you don’t need a custom domain for this.

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