Domain help!

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  hergoldenhour22 · Member · Jun 27, 2020 at 4:24 pm

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  Hi there.

  I had a domain on a business account, but due to prices increasing on my hosting site I had to cancel the contract. I can now not access my old blog, does this mean I need to buy the domain again to access it? Or is there another way?

  Since cancelling the contract, I have bought a new domain (as I have had a re-brand) and have purchased a self-hosting option for WordPress so I was wondering if there was a way to transfer this new domain?

  Thank you so much for any help with this

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  staff-doublebassd · Staff · Jun 27, 2020 at 6:01 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!