Domain Help

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  eternalthrow · Member · Sep 2, 2020 at 9:27 pm

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  My domain says it recently expired and I need help getting it back so I can transfer it to another host.

  Thanks

  Lucas

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  staff-blorbo · Staff · Sep 2, 2020 at 10:42 pm

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  It looks like you canceled the domain name on June 29, meaning you no longer own it.

  Please let us know which of these options works best for you:

  Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

  Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

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  eternalthrow · Member · Sep 3, 2020 at 4:13 pm

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  I would like to repurchase the domain but I also want to switch it over to a new host since I am designing a new webpage on a different platform so how should I go about doing this?

  Thanks for the help!

  Lucas

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  staff-blorbo · Staff · Sep 3, 2020 at 7:23 pm

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  Ok, I have sent an invoice for $18 to the email address on your account, since you already received a full refund when you canceled the domain.

  Once paid, please reply here to let us know and we’ll recover the domain.

  Once the domain is recovered, you’ll be able to direct it elsewhere.

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  eternalthrow · Member · Sep 3, 2020 at 8:42 pm

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  It is officially paid for let me know what I should do next!

  Thanks

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  staff-blorbo · Staff · Sep 3, 2020 at 9:35 pm

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  Payment received! I have contacted our domain partner, and we’ll let you know as soon as it has been restored.

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  eternalthrow · Member · Sep 3, 2020 at 10:25 pm

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  Perfect thank you so much!!

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  desnum · Staff · Sep 4, 2020 at 9:21 pm

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  Hi @eternalthrow , I just wanted to let you know that your domain has been restored to your account! You’ll find it in your dashboard at My Sites > Manage > Domains.

  From there you can click on the domain to change the name servers or DNS settings in order to point it to a different host.