Domain help
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Hi! I used to have wanderfultrips.com but my subscription had ended a few years ago and it went back to being wanderfultrips.wordpress.com
If I upgrade my plan, will I be able to recover wanderfultrips.com? I currently don’t see it when I try to check on the available domains.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Unfortunately someone else has already registered wanderfiltrips.com, https://www.whois.com/whois/wanderfultrips.com.
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Thank you for replying! Any reason why I can’t google it? When I type in the address bar, it says
This site can’t be reached
Check if there is a typo in wanderfultrips.com.
DNS_PROBE_FINISHED_NXDOMAIN -
According to our records, we auto-renewed the WordPress.com Personal Plan and domain (wanderfultrips.com) on Jan 15, 2020. You can see the receipt here to confirm: https://wordpress.com/me/purchases/billing/42988548
However, it appears that later the same day, you canceled, and we processed a refund of that renewal. You can see the receipt confirming the refund here: https://wordpress.com/me/purchases/billing/42992332
Please note that when your upgrade was canceled, the domain was also canceled and returned to the registry for resale. As @staartmees has correctly pointed out, in the time since then, someone else has purchased your canceled domain, and it is no longer available for sale.
We are not able to help you recover this domain, but if you wish, you can upgrade to our Pro Plan, and it includes a free domain for the first year, which you can use to add a new domain to your account instead.
Hope that helps. Please let us know if you have any more questions.
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