Domain help

  • Unknown's avatar
    keystothegym · Member ·

    Can we get our domain back, our payments lapsed unintentionally? ‘keystothegym.com’ Thank you, Emily

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey there @keystothegym , this domain expired quite a while ago, but luckily it’s still in redemption. I’ve just sent an invoice for the renewal fee plus the fee the registrar charges us to get the domain back under your account. You’ll want to act quickly (now if possible). Your other option is to allow the process to continue, but there’s a significant probability in this case that the domain could just be lost to another buyer.

    I’d recommend taking care of the redemption fee ASAP, as this is very time sensitive at this point, then reading this article for more information on the process expired domains go through.

    Once we have that, we’ll get right to work on retrieving it from the registrar, and we’ll keep you updated on the progress. If it’s too late to get it back, we’ll refund you.

  • The topic ‘Domain help’ is closed to new replies.