Domain help

  • Unknown's avatar
    themysticalrebel · Member ·

    I have two domains registered with WordPress

    One from when I purchased the Premium plan back in 2020

    And one from today when I upgraded to Business

    I want the domain I bought with my Premium plan BEFORE upgrading to be my primary domain.

    However, when I try to add that domain it says it’s already connected to a WordPress site. Yeah….mine.

    But when I upgraded to Business wordpress gave me a new domain that I don’t want. I want my original domain. How can I make my original domain my primary domain?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dragstor · Member ·

    Hi there! 👋🏼

    Can you please let us know about that old domain, so we can check it?

    Alternatively, you can contact us via live chat, and we’ll be able to assist you in real time 😊

    WP
    Contact WordPress.com Support » Live Chat Support
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    Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

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