domain help

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  rabiagilani5cbca3578e · Member · Jun 30, 2024 at 9:51 pm

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  Hi
  I purchased a domain with wordpress; http://www.glowmedix.com- I initially used woocommerce and then transferred this to shopify – where can i access my DNS settings to set up my shopify store

  I have tried to log in with the account but this domain does not seem to be registered here

  Self-declared URL: http://www.glowmedix.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  tanjidrahat · Staff · Jul 1, 2024 at 10:20 am

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  Hello there,

  Were you able to figure out how to change the DNS settings for your domain?

  I reviewed your domain, http://www.glowmedix.com/, and noticed that it’s currently pointed to another hosting service: https://wordpress.com/site-profiler/https://glowmedix.com. This is how it looks on my end:

  

  Your domain is registered with WordPress.com, and you can access the DNS settings by visiting My Sites -> Upgrades -> Domains. You can learn more about managing DNS here: https://en.support.wordpress.com/domains/custom-dns/

  Just a heads-up: after updating your name servers or DNS settings, it might take up to 72 hours for the changes to propagate across the internet. Usually, it’s quicker than that. You can monitor the status with this tool: https://www.whatsmydns.net/

  Let me know if you have any further questions.

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  rabiagilani5cbca3578e · Member · Jul 1, 2024 at 11:11 am

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  Hi

  The domain is not showing up at all on my account

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  tanjidrahat · Staff · Jul 1, 2024 at 11:10 pm

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  Hello there,

  Thanks for bringing that to our attention. 

  I have sent a reply to your email address. Please review it and feel free to reply to us there.