Domain Help, My Blog Disappeared

  • Unknown's avatar

    I can’t access my blog (www.milapuntocom.com), because I get the following message: Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

    I don’t understand why this happened. I have a self hosted blog, but used to be in WordPress.com, I have been paying for my domain every December for the past 3-4 years. Why is this happening?? I need urgent help as I can’t access my blog.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,

    Your domain milapuntocom.com, was registered through WordPress.com. It expired on 2016-12-02 and is currently in the redemption period.

    There is more information about expired domains here:

    Recover an Expired or Cancelled Domain

    The good news is that you can still try to recover your domain as it has not yet been deleted or purchased by someone else at auction or sold on back-order. A late renewal fee of $80 will be added to the regular domain renewal cost of $18. The total cost will be $98.

    If you agree to these costs I can generate a payment request for the amount. Once it has been paid, we can start the process of trying to get your domain back. Should the recovery fail after you’ve paid the redemption fee, that fee is refunded in full.

    If you do not want to pay the fee, you can wait until the domain is released but you may not be able to get it back if it is purchased at auction during this time.

    Acting quickly is important if you do want to try and recover the domain, so please let me know what you would like to do as soon as you can.

    Come back to me if you have any questions.

  • Unknown's avatar

    Ok, please do so. I have no idea what to do in this case, so please let me know how to solve this

  • Unknown's avatar

    I am really desperate here and I already said I was willing to pay. Please help me get this solved as soon as possible, I have a lot of readers waiting for me to come back. I’d really appreciate it :)

  • Unknown's avatar

    Hi,

    I’ve just sent you a payment request — it was emailed to the email address on your account.

    When I’ve had payment confirmation, I’ll start trying to recover your domain.

    Let me know if you don’t receive it.

  • Unknown's avatar

    Okay, just payed for it. I’d appreciate if you could tell me how long this might take. Thanks!

  • Unknown's avatar

    Great, thank you!

    I’ve contacted the registrar today. I can’t give you an exact timeframe but it usually takes a couple of days to get a response. As soon as I hear back I’ll post a reply here.

  • Unknown's avatar

    Great, thanks! Hopefully this is over soon. Thanks!

  • Unknown's avatar

    Good news! We were able to recover your domain :)

    It’s now active on your account. If you wish to use milapuntocom.com instead of your default WordPress.com address, you can set it as your primary domain:

    Domains

  • Unknown's avatar

    It’s working again! Thank you!

  • Unknown's avatar

    You’re welcome :)

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