Domain hijacked!!!!

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  greekweddingsandtraditions · Member · Sep 12, 2013 at 9:09 pm

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  My domain (www.greekweddingsandtraditions.com) has been hijacked!!!!!!!!! My premium theme is renewed and still active (This upgrade will be renewed automatically in 8 months on May 17, 2014), nevertheless my domain got stolen, re bought in godaddy and now it “lives” over at wordpress.ogr!!!!!!!! “We take security very seriously at WordPress.com” come on you guys, help!!!!!!!

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Sep 12, 2013 at 9:31 pm

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  Did you renew the domain? This has nothing to do with the theme (themes are purchases, not upgrades, and do not expire).

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  justjennifer · Member · Sep 12, 2013 at 9:36 pm

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  Is it possible you let your domain expire? http://en.support.wordpress.com/domains/domain-expiration/

  It looks as though your domain expired and is now in the hands of a domain squatter.

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  greekweddingsandtraditions · Member · Sep 12, 2013 at 9:46 pm

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  Thank you both for the quick answers!

  The domain is renewed and still active! Nothing expired! (This upgrade will be renewed automatically in 8 months on May 17, 2014)

  How could someone buy a domain that is still in use?

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  auxclass · Member · Sep 12, 2013 at 10:20 pm

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  There is Domain name registration & domain mapping

  A whois shows the domain name registration expires on July 31. So your May 17 date might be the domain mapping renewal date.

  Someone has already flagged this for the staff to help, they can look at the history of the registration and any transfers.

  There have been some problems reported with renewal notifications not going out, but blog owners need to keep track of the magic dates. I got my domain name because the old owner did not renew it, I think they just forgot about it.

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  greekweddingsandtraditions · Member · Sep 12, 2013 at 10:37 pm

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  Thank you auxclass for your answer!

  The blog admin who purchased the premium theme has the renewals on auto pilot. Moreover on my domain upgrades it says that the domain is included in the premium theme price… I don’t know…
  Plus if you double check whois you will see the the domain name is registered in wild west and godaddy at the same time! :-/

  Thank you so much for reaching out, hopefully it will be resolved…

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  auxclass · Member · Sep 12, 2013 at 10:44 pm

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  Wild West does WordPress.COM domain name registrations, Wild West is part of Godaddy – so they are related

  Also look in

  Dashboard >> Store >> Billing History >> you can see the Upgrades for the last few years and when they occurred

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  jackiedana · Member · Sep 13, 2013 at 10:52 pm

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  It looks like another user on your site has already contacted us about the domain and we’re looking into it.