Domain hosting bill not received

  • Unknown's avatar
    danz4jc · Member ·

    Last year we were forwarded the bill for domain hosting at the beginning of January by the former owner, who transferred the rights to the name to us and now no longer has access. None of us have received a bill this year. We are interested in neither upgrading nor mapping a new domain, which seem to be the only options via the store. How can we pay?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    carinapilar · Member ·

    Hello danz4jc!

    I checked your account and found that the domain upgrade for your site (freedomtodance.org) is at the account of another admin on your blog. He can pay the renewal fee going at:

    https://wordpress.com/purchases

    I found a domain transfer back in January, but that was for another domain. If you want to transfer the domain “freedomtodance.org” to your account, we need to receive the request from that user. You can ask him to go at the link below, log in with his account and request to transfer:

    https://wordpress.com/help/contact/

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